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Moving services

Our company has been over 20 years experience organizing relocations - that’s why we know everything about moving to a new country and even the region too. The moving process is a central aspect of any relocation.

We use our experience to find a new home for you and your family, a school for your children and to make your move as smooth as possible. The road is always easier if you're traveling with a good map. Knowing when to get things done - and in what order - will put your mind at ease when the details of a big move threaten to overwhelm you.

Types of removals:

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  • International removals

    Our experience and know-how in key areas such as logistics and customs clearance, combined with our storage facilities, allow us to adapt to the individual needs and requests of our clients in good time while maintaining high service standards.
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  • Office removals

    Relocating your company can be daunting no matter the size of your organization. Ensuring your office move runs smoothly from the outset is really important: from planning to packing, our removals team provides a tailored door-to-door removal service specifically designed to suit your business needs.
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  • Local removals

    Moving to another apartment or another region of Russia? Our professional team can make your move fast and easy. By air, truck or container? We will help you choose the best option for you!
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  • Pets removals

    You don’t have to leave your furry and feathered friends behind. We can transport your pets safely and securely to their new home, making sure they receive the special attention they deserve along the way.
    . Get a free quote

Guide to move:

The survey.

Your Personal Move Assistant will arrange for a surveyor to visit your home, discuss moving requirements and assess the volume of your belongings.

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Quote and moving plan.

We'll send you a personalized quote with details of all timings, transport methods and moving services. We know you need time and space to read and compare quotes, which is why your Personal Move Assistant will always be on hand to answer any questions you may have.

Packing services.

Our packing services crew will arrive at the date and time agreed with you. The crew and foreman will introduce themselves and walk through your home with you so you can go over what needs to be packed and point out any fragile belongings. The crew will pack your belongings using expert wrapping techniques and tailored packing materials to minimize movement and damage during transit. Our foreman will prepare an inventory of each packed item, for example ‘carton of china’. This will be signed by both of you as a receipt for the shipped belongings.

Transportation and Customs clearance.

Depending on where you are moving to, your goods will either be transported by road, sea or air. Each stage of your move is tracked so your Personal Move Assistant will be able to talk you through likely transit times and keep you informed every step of the way. In many countries, shipped goods need clearance from local customs authorities. Every country has its own rules and regulations so it is very important to learn about them before shipping your goods. The clearance process requires various forms such as customs declarations and copies of documents like your passport and visa. As part of our service we facilitate these clearances on your behalf.

Delivery and unpacking at your new home.

When your belongings arrive, they’ll be collected by one of our trusted delivery partners. We demand the same high standards from our partners as we do our own staff: they are thoroughly assessed according to strict criteria to make sure they deliver the level of service that we know you expect. We handle everything for you at your destination. This includes delivering your belongings to your new home as well as unpacking to the rooms of your choice. Once our delivery partner has delivered your goods, they will unpack them for you onto a flat surface. They’ll even take away the packing materials for recycling where available.

Journey ends.

Once you’ve settled in, we would love to hear from you about your moving experience. We'll send you a short evaluation form and kindly ask you to rate and provide feedback on key areas of our relocation service.

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